Join us in London on 25th March for our second “Effective Service” live event, in collaboration with our partners at MERJE and kindly hosted by Vorboss.
Look forward to an afternoon of presentations and interactive group discussions as we unpack how service organisations can deliver “Better CX for less Opex” by adopting an Effective Service strategy.
The journey from Efficiency to Effectiveness
The role of Digital Twins in Effective Process Management
The role of Effective Service Leaders
Practical tips on Effective Change Managagement
Our last event in Manchester received great feedback from the attendees, with 100% rating it as “good” or “excellent.” Here are a few of their comments:
“A really engaging day with great content challenging standard thinking of CX and service efficiency.”
“Everyone came away with ideas that they can take back into their operations.”
Great takeaways delivered with simplicity and authenticity.”
“The subject matter and delivery of the presentation was engaging and informative.”
“The presentation was very informative and the Service Economics team were very knowledgeable and engaging.”
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